Question Delevery

 

Did you know that we are craftswomen?

We are designers and manufacturers. Your orders are entirely handmade by us in our workshop in Paris.


Communicate!

We make every effort to deliver you quickly and promptly.
Let us know if you have any requirements for deadlines or events.
Contact us bijouxzor@free.fr
Phone: +33 (0)1 40 41 12 70


Average delivery times noticed:

  • France métropolitaine – 3/5 working days.
  • DOM TOM and EU – 5/7 working days.
  • Other countries (outside  EU) – 7/10 working days.

Payments:

- For France and UE only, online payment:
Safe and secure card payments for consumers on our website with 3D-Secure (SMS verification).
Visa, Visa Electron, Mastercard, Maestro, American Express, JCB (Refer to the list of countries).

- Other countries, payment by bank transfer:
Online payment not accepted. Possibility of payment by bank transfer only, directly to the owner account: Ecarlate company (Refer to the list of countries).

Contact us bijouxzor@free.fr


Reminder:

Our delivery times vary according to the items ordered, order dates (it could depend on our events, shows, exhibitions, Fashion week...)


Message shipping confirmation:

We will notify you by email information about the shipment and tracking number.


TAXES:

For deliveries in France and intra UE applied prices are including french VAT (TVA 20%).
For deliveries outside France and outside UE, current prices are excluding french VAT (TVA).
TTC= TVA taxes included. HT= TVA taxes free.

 

Shipping, countries, costs, taxes:



Online payment accepted:


FRANCE:

France métropolitaine, Andorre et Monaco

- Shipping (estimated 5 working days): 5,00€ HT = 6,00€ TTC


INTERNATIONAL Zone 1-2-3

  • Zone 1: Allemagne, Belgique, Pays-Bas, Luxembourg

  • Zone 2: Royaume-uni, Italie, Espagne, Suisse** 
  • Zone 3: Autriche, Irlande, Portugal


- Shipping (estimated 7 working days): 17,00€ HT = 20,40€ TTC


INTERNATIONAL Zone 4-5

  • Zone 4: Hongrie, Pologne, République Tchèque, Slovaquie, Slovénie, Estonie, Lituanie, Lettonie, Danemark 

  • Zone 5: Grèce, Islande**, Finlande, Norvège**, Suède, Croatie, Roumanie, Bulgarie, Chypre, Malte 

Shipping (estimated 7 working days): 23,00€ HT = 27,60€ TTC esteemed (confirmed by quotes)

**V.A.T taxe free (outsidte EU)




Online payment not accepted  / Payment by bank tranfer (off e-commerce):
* Online payment not accepted – Possibility of payment by bank transfer only.  Directly to the owner account : Ecarlate company.


OUTRE-MER:

Guadeloupe (including St Barthélémy and St Martin), Martinique, Réunion, Guyane, Mayotte,
St Pierre Miquelon, Nouvelle Calédonie
, Polynésie Française, Îles Wallis, Futuna,
Terres Australes and Antarctiques Françaises

- Shipping (estimated 10 working days): 23,00€ HT = 27,60€ TTC 
esteemed (to confirm by quotes)


INTERNATIONAL Zone 6-7**

  • Zone 6: Algérie, Maroc, Tunisie
  • Zone 7: Etats-Unis, Canada, Australie, Chine, Japon, Hong Kong, Singapour, Corée du Sud, others Afrique, Moyen-Orient, 
Amériques, others Asie, Océanie, Russie…

Shipping (estimated 10 working days):  39€ HT esteemed (to confirm by quotes)

**V.A.T taxe free (outsidte EU)